A community of support
Whatever you’re going through, there are people out there who want to listen, help, and support you. Below is a list of several resources for teens and families available throughout Arizona.
- General Counseling
- Abuse/Sexual Assault
- Substance Abuse
- Grief and Loss
- Helpful Apps
Crisis line for teenagers where from 3pm-9pm, callers can call or text to talk to a trained peer counselor (teens 15-19) about any problem or issue. After 9pm and before 3pm, callers can call in and talk to an adult.
Mercy Maricopa (Mobile Teams)
When face-to-face interaction is needed, a Mobile Crisis professional will be sent out to meet you where you are. Once on-scene, Mobile Crisis will:
- Assess the situation
- Engage in supportive conversation
- Provide stress-management solutions
- Gather resources for ongoing care
- Develop a personalized safety plan
Call 911 for any immediate emergency situation
An online counseling service match-making platform. Individuals can input their insurance provider, information pertaining to what’s going on in their life, and what they are looking for in a counselor and be matched with available counselors.
Jewish Family and Children Services (JFCS)
Maricopa County Crisis Line
Southwest Behavioral Health Services
Aurora Behavioral Health Systems
ASU Counselor Training Center
- Housing program and shelter service
- Life skills, education and workforce readiness
- Health and wellness
- OUTscouts program for leadership development
Has support groups from LGBT youth and allies ages 14-24 in Phoenix, Glendale, Mesa, Scottsdale, Queen Creek, Prescott, and Flagstaff. They have a drop-in center in Phoenix where youth can hang out. 1in10 also has programs to help with housing and finishing high school.
*COVID update, One-in-Ten also is hosting virtual support groups over Zoom and text*
Is an international network of support groups for families and allies of LGBT people. PFLAG has support groups throughout the state of Arizona and the country. They can help navigate issues related to family acceptance and family support.
The Trevor Project www.thetrevorproject.org/
- Trevor Lifeline- The only national 24/7 crisis intervention and suicide prevention lifeline for LGBTQ young people under 25, available at 1-866-488-7386.
- TrevorChat- A free, confidential, secure instant messaging service for LGBTQ youth that provides live help from trained volunteer counselors, open daily.
- TrevorText- A free, confidential, secure service for LGBTQ young people to text a trained Trevor Project counselor for support and crisis intervention, available by texting START to 678-678.
SafePlace: SafePlace is a network of locations where a young person in immediate danger or in need of safety can go for help. These can include places like public libraries, QuikTrip gas stations, Light rail stations, and UMOM centers.
Here’s how Safe Place works:
Step One – A young person enters a Safe Place and asks for help.
Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency.
Step Three – Within 30 minutes, a qualified Safe Place volunteer or agency staff member will arrive to talk with the youth and, if necessary, provide transportation to the agency.
Step Four – Once at the agency, counselors meet with the youth and provide support. Agency staff make sure the youth and their families receive the help and professional services they need.
TXT 4 HELP works anywhere in the US, and can be used for the same reason a young person may go to a Safe Place site – abuse, bullying, family problems, depression, suicidal thoughts, and others. TXT 4 HELP counselors can provide support via text, and can offer additional suggestions for immediate help regardless of where you are.
TXT 4 HELP:
- Text the word “safe” and your current location (address, city, state) to 4HELP (44357).
- Within seconds, you will receive a message with the closest Safe Place site and phone number for the local youth agency.
- For immediate help, reply with “2chat” to text interactively with a trained counselor.
National Runaway Safeline: 1-800-RUNAWAY or https://www.1800runaway.org/youth-teens
The mission of the National Runaway Safeline (NRS) is to keep America’s runaway, homeless and at-risk youth safe and off the streets.
- The National Runaway Safeline offers support to youth and their families through: 24/7 Hotline, Live Chat, Email, Forum, offering referrals, HomeFree Program, and Mediation and Message Service.
DCS (Department of Child Safety, formerly CPS): 888-SOS-CHILD
Childhelp: 800-4-A-Child or www.childhelpusa.org
Maricopa County Sexual Assault Hotline (EMPACT): 480-736-4949
Child Crisis Center: 800-842-4681 or www.childcrisisaz.org
Planned Parenthood AZ health centers: Offers online and phone scheduling for sexual & reproductive services at 7 locations across the state (e.g. pregnancy testing & choices, birth control, emergency contraception, STD testing & treatment, wellness exams, abortion, etc.). NOTE: Must be 13 to access sexual and reproductive healthcare services w/o parent permission, or 12 if in state custody- the only exception is abortion, which you have to be 18 to access w/o parent permission. https://www.plannedparenthood.org/planned-parenthood-arizona/get-care/health-center-locations
Title X Health Centers: Local AZ medical clinics across the state that offer family planning services (e.g. sexual & reproductive healthcare services- excluding abortion) to people with limited income. Services are offered on a sliding scale and based on the income of the patient. NOTE: These services are open to teens and they have very specific protocols around confidentiality for teens that don’t want to notify parents. Some of the clinics may be able to offer prenatal care as well- they could look this up on the linked site. These clinics are legally not able to offer referral to any abortion providers. https://www.sexfyi.org/
TERROS: 602-685-6000 or www.terros.org
TASC: 602-254-7328 or www.tascsolutions.org
St. Luke’s Behavioral Health Center: 602-251-8535 or www.stlukesmedcenter.com
Community Bridges: 602-276-9999 or www.communitybridgesaz.org (18 and older)
Oasis Behavioral Health: 844-810-1256 or www.obhhospital.com/programs/children/
Grief and Loss
Teen Lifeline: 602-248-TEEN or www.teenlifeline.org
New Song Center: 480-951-8985 or www.hov.org/our-care/grief-support/new-song-center-for-grieving-children/
Stepping Stones of Hope: 602-264-7520 or www.steppingstonesofhope.org
La Frontera/EMPACT: 480-784-1514 or www.lafrontera-empact.org
Compassionate Bereavement Care Providers: www.missfoundation.org/compassionate-bereavement-care/find-a-certified-provider
Calm Harm– an app that helps with self-Injury
Mood Mission– helps keep track of mood and gives activities that can help cope with different feelings.
Clear Fear– an app that helps manage anxiety
Moods: Helps track your emotions throughout the day and other elements that may be influencing your mood
Virtual Hope Box: Help users access immediate reminders of hope in the moment of stress
Remember, you aren’t alone in this.
Whenever you’re ready, teen peer counselors are here to listen and help. Call 24/7 or text 12-9pm weekdays/3-9pm weekends at 602-248-8336.